Recently we have seen an increase in requests for more information and training on user assistance. Rest assured, you have been heard! We completely revamped the User Assistance (formerly Patron Assistance) training course with a new, simple ‘scenario, explanation and…

I get shopping anxiety very easily. If I’m in a store, any store, for more than 15 or 20 minutes, I get antsy and have to get going. Coupled with my inability to make quick decisions when faced…

Free eBooks and audiobooks from your library should automatically rank highly among the best ideas ever, but the claim that the national parks are “America’s Best Idea” does hold some merit. This year’s National Park Week…

As we continue to roll out Next Generation websites for our library partners around the world, we’re also updating OverDrive Help to reflect the new interface. Many of the existing Help articles now include instructions and screenshots…

“THE fastest way to learn a language!” Ever hear that phrase before? When it comes to learning a new language, there are many methods—and most of them claim to be the best/fastest/easiest. Choosing the right approach can be a…

When it comes to horror movies, the ones that scare me the most are those that seem the most plausible. I’m terrified by the realistic villains in films like “Saw” and “Psycho” (the Hitchcock version, not…

Have you ever seen a movie or read a book that made you think, “Why haven’t I heard of this before?” That’s how you’ll feel after reading Erik Larson. The journalist-turned-author has a knack for unearthing some of…

More than 6,000 of you joined us for live panel presentations of “Next Generation Digital Library” during Training Month 2012. Throughout September, we dug into the details of OverDrive Read, previewed the faster, streamlined Content Reserve, and…

With ReadyTalk’s new app, you can join OverDrive’s upcoming Training Month sessions right from your Apple iPad® and snag a front-row seat to our smash hit, Next Generation Digital Library! The app lets you watch the presentation, use the…

Summer is THE time to travel (unless you’re a snowboarder like me; then it’s always time to travel).  When heading to a new city, it’s always smart to do your research ahead of time so you don’t waste time when…