Archive
Recently we have seen an increase in requests for more information and training on user assistance. Rest assured, you have been heard! We completely revamped the User Assistance (formerly Patron Assistance) training course with a new, simple ‘scenario, explanation and…
I get shopping anxiety very easily. If I’m in a store, any store, for more than 15 or 20 minutes, I get antsy and have to get going. Coupled with my inability to make quick decisions when faced…
April showers bring May… Community Outreach trainings? I know that’s not how that expression usually goes but it’s true for us here at OverDrive. We’re gearing up for our next open Community Outreach marketing training on Thursday May…
As you may have noticed, with the creation of OverDrive’s new Partner Portal, our Learning Center received a facelift as well. This change is not simply cosmetic! At the Learning Center, you’ll find updates to our On…
It’s February, and unless you’re Phil Connors, it’s the shortest month. By this time of year, users are getting the hang of those new devices they received for the holidays, the weather is (hopefully) showing signs of spring, and…
When we were reviewing entries to the 2012 Outreach Program Contest, grand-prize winner Mid-Continent Public Library impressed us with its comprehensive approach to promoting its eBook collection. MCPL electronic resources trainer Pam Vogt was part of a multi-department team that…
More than 6,000 of you joined us for live panel presentations of “Next Generation Digital Library” during Training Month 2012. Throughout September, we dug into the details of OverDrive Read, previewed the faster, streamlined Content Reserve, and…
Why is autumn the perfect time to pick up the pace with promotional efforts for your OverDrive service?
- Here in the United States, summer is over, and so are the days spent soaking up the sun’s rays.
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We’re getting ready to close the curtain on Training Month, and we couldn’t be more proud of the turnout for our “Next Generation Digital Library” webinars. Thanks for your participation and feedback.
Of course, there are still three shows…
The big show is almost here! Training Month 2012 begins Sept. 5, which makes this tech week, and means I can finally focus on the most important thing: what I’m going to wear!
While we can’t wait to raise…
