Archive
Recently we have seen an increase in requests for more information and training on user assistance. Rest assured, you have been heard! We completely revamped the User Assistance (formerly Patron Assistance) training course with a new, simple ‘scenario, explanation and…
I get shopping anxiety very easily. If I’m in a store, any store, for more than 15 or 20 minutes, I get antsy and have to get going. Coupled with my inability to make quick decisions when faced…
April showers bring May… Community Outreach trainings? I know that’s not how that expression usually goes but it’s true for us here at OverDrive. We’re gearing up for our next open Community Outreach marketing training on Thursday May…
Looking for ways to give your circulation a boost? Join us this Thursday, August 2nd at 12:00pm ET for our monthly Community Outreach live session. During this hour-long session you’ll not only learn new, cost-effective marketing ideas for in…
Still Time to Enter 2012 Outreach Program Contest
We’re officially at the halfway point of the 2012 Outreach Program Contest and…Hey! You still haven’t entered! Don’t miss your chance to win awesome prizes for your library, like $1,000 content…
Over the past several months, we’ve shared best practices for promoting your Virtual Branch Library via Facebook, Twitter and, most recently, Pinterest. Feedback from our library partners tells us you’re interested in learning more…
With the New Year now in full swing, many of us are becoming familiar with the word ‘training.’ Training for a marathon, getting a fitness personal trainer, training to become a master chef … no time like the month of…
It’s clear … our world is going mobile. Over this past year, the number of users installing OverDrive’s mobile app to enjoy titles on the go has increased dramatically. Downloads of the app in 2010 came in at…
A new training has been made available on the OverDrive Learning Center specifically for our school partners. This training, called Education Evolution, can be found under the ‘View Now’ tab at the Learning Center. This short recording will…
Registration for OverDrive’s Digipalooza–July 28-31, 2011 in Cleveland, Ohio–is open and spaces are filling quickly. Register now!
Digipalooza is OverDrive’s international user group conference for partner libraries that offers a unique blend of education, networking,…
